FAQs

 

1. Are your cases fall friendly?

Our bamboo cases are designed to withstand normal day to day use and general wear and tear. We cannot however guarantee against you dropping your case. If you are inclined to drop your phone then our cases may not be for you as the wood absorbs the impact and may crack. If you do drop your case and break it, we will supply a new case at a 50% discount. In the event of an accident your iPhone will be the better for having a CarveOn case.

2. Will my headphones and charger work with a CarveOn case?

All genuine Apple headphones and chargers will work with our cases. We cannot guarantee that attachments purchased from third party providers, which tend to be bigger, will fit your case. If you use a docking station you may have to remove the bottom part of the case to do so.

3. What size is a CarveOn case and are they heavy? 

The exact dimensions of our cases are 121.5mm by 63mm, and no they are not heavy.

4. How can I get my Carveon case customised?

Here at Carveon we use a blend of traditional and modern engraving techniques to personalise your CarveOn case with your own design or text which will stay with you for life. Download our instructions for submitting designs in the following formats, here:    .ai    .pdf    .jpg

5. Can I buy a CarveOn gift voucher?

Absolutely, in fact if you are buying a CarveOn case as a gift for a loved one, we encourage the use of our gift voucher! You could of course choose any one of our coveted designs for your loved ones case but we believe if you give them the opportunity to choose their own or design their own, they appreciate it more! Our gift vouchers are posted to you but personalised for the person receiving the gift. All our vouchers arrive in the same packaging as the eventual case, they get the same love and attention as our final product, and you will not be disappointed.

6. What are your cases made from?

At CarveOn, we source only the best quality materials from around the world. Our iPhone and iPad Cases are made from Bamboo. This material is the most sustainable wood in the world due to how quick it grows. It is lightweight and very durable giving you a hardwearing stylish product that is environmentally friendly.

7. What are your company’s green credentials?

We are very aware of the impact our products and packaging have on the world we live in. Our iPhone and iPad Cases are made from Bamboo. This material is the most sustainable and environmentally friendly wood in the world due to how quick it grows. Our packaging is made from 100% recycled material, with the paper again coming from sustainable forests

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