Shipping 

We use FedEx and DHL as our shipping partner for international orders. This speeds up shipping times, improves tracking, reducing instances of lost / misplaced packages and provides an all around better service to our customers. We have negotiated special rates which are calculated at checkout based on the delivery address. You can check shipping options and prices prior to payment during check-out. 

CarveOn are currently offering free shipping on all orders over €75 to Ireland. We also ship to all other countries at competitive shipping rates. No matter what country you live in, we can ship to you. We aim to ship generally in 1-3 days unless otherwise stated on the product page. Allow 3 - 5 days during Black Friday / Christmas.

Ireland

Average Delivery Times:
1-2 Days 


International

Average Delivery Times:
United Kingdom 2-3 Days
Rest of Europe  3-5 Days
USA 2-5 Days
Canada 3-5 Days
UAE 4-7 Days
China 3-8 Days
Australia 5-10
Japan 3-8 Days
Rest of the World 3-14 Days 

Local Pick Up 

Passing through Kildare? You can collect your order from our workshop in Kilcullen. All you have to do is select ‘Pick Up’ when checking out on CarveOn.com. We are typically here from 7.30 am - 5.00 pm on weekdays.

Order Tracking

Tracking details will be emailed to the email provided at checkout once your order has shipped. A signature may be required for registered parcels. If you have any questions in relation to shipping just contact us.

Import Taxes & Duties

There are no import taxes or duties payable within the EU. Outside of the EU, many countries have their own import taxation system although most generally do not charge duties on small goods under $200. Customers with shipping addresses outside of the EU are solely responsible for all duties and import taxes if they do incur.

Returns

If for some unlikely reason you are not happy with your CarveOn product we will gladly refund your money within 30 days of your purchase. Understandably, the product must be returned to us in good condition. Please contact our team by email at hello@carveon.com with your order number should you wish to discuss a return. CarveOn is not responsible for return postage.

Cancellations 

Non-personalised products can be cancelled before shipping. For custom orders, the production process starts quite quickly. If for some reason you wish to cancel your order, please contact us immediately by email at hello@carveon.com or by phone +353(0)45482637.

 

 

 

We use cookies on the CarveOn website to improve your browsing experience. Our privacy policy explains this in more detail.