Shipping & Returns

We use DHL & DPD as our shipping partners for orders. We have negotiated special rates which are calculated at checkout based on the delivery address. You can check shipping options and prices prior to payment during check-out. 

We offer free shipping on all orders over €75 to Ireland. We also ship worldwide.

Returns

If for some unlikely reason you are not happy with your CarveOn product we will gladly refund your money within 30 days of your purchase. Understandably, the product must be returned to us in good condition. Please contact our team by email at hello@carveon.com with your order number should you wish to discuss a return. CarveOn is not responsible for return postage.

Cut-Off Dates For Pre-Christmas Delivery

Ireland - 20th of December
UK - 19th of December
Rest of EU - 19th of December
USA - 19th of December
Rest of the World - 14th of December

Our workshop will be closed from the 23rd of December until the 3rd of January. Any orders placed between these dates will ship after the 3rd of January.

Local Pick Up

Passing through Kildare? You can collect your order from our workshop in Kilcullen. All you have to do is select ‘Pick Up’ when checking out on CarveOn.com. We are typically here from 7.30 am - 5.00 pm on weekdays.

Order Tracking & Cancellations

Tracking details will be emailed to the email provided at checkout once your order has shipped. A signature may be required for registered parcels. If you have any questions in relation to shipping just contact us.

Cancelations

Non-personalised products can be cancelled before shipping. For custom orders, the production process starts quite quickly. If for some reason you wish to cancel your order, please contact us immediately by email at hello@carveon.com or by phone +353(0)45482637.